How can we help?

Before you go

To make, amend or cancel a reservation

078 48 26 08
Monday to Friday 0900 – 1800

Email be.reservations@abg.com

Avis Preferred
Reservations & profile update

078 48 26 09
Monday to Friday 0900 – 1800

Sign in to your online account and update your Preferred profile

For reservations made via a 3rd party

Please call 3rd-party phone number  

 

Avis business solutions

Sales department for companies

02 273 68 42
Monday to Friday 0900 – 1800  

Email Sales.info@bg.com or click here to leave your details and we will call you back.

Travel agencies

02 273 84 79
Monday to Friday 0900 – 1800 

Email Travelagencies.Benelux@abg.com

Tour operators

 

Email BELUXTravel@abg.com 

 

During your trip

Breakdown Assistance

02 703 11 00
Lines open 24/7

 

After your trip

Post rental enquiries

02 730 62 11
Monday to Friday 0900 – 1700
 

Avis Preferred 
Post rental enquiries & profile update

02 730 62 11
Monday to Friday 0900 – 1700

Sign in to your online account and update your Preferred profile or email be.avispreferred@abg.com 

 

Contact us by post

Head Office
Avis BELUX s.a./n.v.
Kouterveldstraat 14
B-1831 Diegem

Tel. 02 730 62 11
VAT No: BE 0415.872.355

Dispute resolution

We are a member of the European Car Rental Conciliation Service (ECRCS) and a number of local car rental conciliation services. These organisations independently reviews disputes with no additional cost to you. If you make complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. We will tell you who this is.