Contact Avis
We're here to help
Avis tries harder to make sure you are hassle and stress-free when you rent a car,
For any questions relating to your booking, your car rental, your Avis Preferred membership, do not hesitate to contact us via our various contact points.
Our self-service options
Before you go
Reservations
Monday to Friday, 8am - 6pm- Tel. 070 22 30 01
Email our reservations department
Avis Preferred Reservations
Tel. 070 22 30 02
Email our reservations department
Sales department for companies
Tel. 02 273 68 42
Email our Corporate Sales department
Travel Industry
(For Travelagencies)
Tel. 02 273 84 79
Email our Travel Industry department
Travel Industry
(For Touroperators)
Only via Email
Email our Travel Industry department
During your journey
Queries during the rental period should be referred to the hire station where you picked up your vehicle.
- 24-hour breakdown assistance
- Tel. 02 703 11 00
After your journey
Customer Services
9am - 5pm, Monday to FridayTel. 02 730 62 11
Email our Customer Service department
(only post-rental inquiries)- Damage Queries
- belux.damage@abg.com
Head Office
Avis BELUX s.a./n.v.
Kouterveldstraat 14
B-1831 Diegem
Tel. 02 730 62 11
VAT No: BE 0415.872.355
Dispute resolution
We are a member of the European Car Rental Conciliation Service (ECRCS) and a number of local car rental conciliation services. These organisations independently reviews disputes with no additional cost to you. If you make complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. We will tell you who this is.